Rights of Withdrawal
Right of withdrawal
You have the right of withdrawal from this contract without giving any reason within 14 days. The cancelation period is 14 days, starting on the day that you or a third party named by you and who is not the carrier took the goods in possession. To exercise the right of withdrawal you need to inform us at the following address:
BCE Vertriebs GmbH
Please inform us with a precise explanation (e.g. sending a message via regular mail, fax or email) of your decision to withdraw from this contract. You can use the sample form below which however is not compulsory. In order to maintain the revocation period it is sufficient to send a message explaining the right of withdrawal before the expiration of the revocation period.
Consequences resulting from the cancelation
If you withdraw from this contract we have to refund all payments received from you including the delivery costs (unless you have chosen another way of delivery than the standard delivery offered by us) immediately and at the latest within 14 days starting from the day we received your message about the withdrawal from this contract.
We will use the same method of payment for the refund, which has been processed for the initial transaction unless we explicitly agree on a different refund method. We can refuse the repayment until we have received the goods back or until you have provided evidence of returning the goods.
You have to send back or hand over the goods immediately and in any case at least within 14 days starting from the day you inform us about the withdrawal from the contract. The period is maintained when you return the goods before the end of the 14 day period. You have to bear all direct costs arising from returning the goods. You only have to pay for a possible loss in value of the goods if this loss in value is due to a not necessary examination of the goods regarding texture, features and functionality because of your handling.
Early termination of the right of withdrawal for distance contracts
The right of withdrawal expires prematurely on delivery of sealed goods, which for reasons of health protection or hygiene are not suitable for return if their seal has been removed after delivery.
End of right of withdrawal
Sample withdrawal form
If you want to withdraw from the contract, please fill in the form below and send it back to:
BCE Vertriebs GmbH
Herewith I/we (*) withdraw from the contract concluded by me/us (*) about the following products (*) / the following service delivery (*)
Order date (*)__________/ receipt date (*)__________
Consumer(s) signature (only necessary with messages on paper)
(*) Cross out if not appropriate.