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Rights of Withdrawal

Refunds and returns

The revocation right expires accelerated with distance contracts with delivery of sealed products that due to health protection reasons or due to hygiene are not suitable for returning, if the products were unsealed after delivery.

Right of Revocation

You have the right to revoke this contract without giving any reason within 14 days. The revocation period is 14 days, starting on the day when you or a third party named by you and who is not the carrier gained possession of the goods. To exercise the revocation right you need to inform us by giving us a precise explanation (e.g. sending a message via post, fax or E-Mail) of your decision to revoke this contract.

In order to maintain the revocation period it is sufficient to send a message explaining the exertion of the revocation right before the end of the revocation period.

The products must be unopened, unused and in original packaging. All products must be shipped to BCE at the following return address:

BCE Vertriebs GmbH
Gabelsbergerstr. 71
D-80333 München, Germany
Tel: 089-44 23 25 93
Fax: 089-76 75 31 26

BCE cannot make refunds for products not sent back within the refund period. Where special circumstances are applicable, please contact us below.

Please contact customer service with any questions regarding shipping or returns at the following

* incl. tax, plus shipping